Is your jewelry truly waterproof?

Yes, our gold jewelry is designed to be waterproof. You can wear it while swimming, showering, or engaging in other water-related activities without worrying about damage.

What is the recommended care for the jewelry?

While our jewelry is designed to withstand water and tarnishing, we recommend avoiding exposure to harsh chemicals and abrasive materials. Gently clean your pieces with a soft cloth to keep them looking their best.

What should I do if my jewelry shows signs of tarnishing?

If you notice any discoloration or tarnishing, please refer to our Tarnish-Free Guarantee process. We are committed to ensuring your satisfaction with our products.

How do I store my jewelry?

When not wearing, we recommend to store in a cool, dry place, preferably in the provided jewelry pouch received upon purchase to avoid scratches. Avoid exposure to direct sunlight for extended periods to keep jewelry in optimum condition. 

Do you offer returns or exchanges?

Yes, we accept returns and exchanges for unworn items in new condition within 35 days of purchase. For more information, please refer to our return and exchange policy.

If you have any additional questions, feel free to reach out to our customer support team for more assistance!